On Influences of Cultural Differences in Sino-US Business Communication_英语论文

摘要

随着国际贸易的发展，中美贸易关系日益紧密，商务沟通的重要性越来越突出。近些年来，中美文化差异对两国商务谈判的造成影响，引起了中国商务谈判人员的极大关注。本文从中美文化差异的角度出发，阐述两国间的文化差异现象以及应对对策。为了更好的与美国商人进行商务沟通，我们可以采取以下措施：首先得做好倾听工作，选用合适的方式，然后善于发现问题，更要善于问问题，利用说话技巧巧妙地的进行沟通。本文主要论述中美商务沟通中文化差异产生的原因以及它的表现，分析文化差异对中美贸易沟通的影响并对此问题给出解决方案。

关键词：商务沟通；中美文化差异；解决对策

Contents

摘  要 I

Abstract II

1 Introduction 1

2 Cultural Difference between China and America 1

2.1 Different Ways of Thinking 1

2.2 Different Ways of Language Expression 2

2.3 Different Business Values 3

2.3.1 Different Attitudes towards Time 3

2.3.2 Different Attitudes towards Emotion 3

2.3.3 Individualism and Collectivism 4

2.3.4 Different Attitudes towards Hierarchy 4

3 Impacts of Cultural Difference on Sino-US Business Communication 5

3.1 The Impact on Ethics and Law 5

3.2 Case Study 6

4 Solutions of Cultural Barriers 8

4.1 Listening Carefully and Making Response 8

4.2 Being Good at Asking Questions 9

4.3 Making Yourself Understood 9

4.4 Targeting the Context of Communication 9

4.5 Considering the Different Communication Styles 10

4.6 Using Euphemism 10

4.7 Using Fuzzy Language 10

5 Conclusion 10

References 12